Terms and Conditions

These terms and conditions ("Terms") govern the relationship between Deep Space Media Limited, a company registered in the United Kingdom, with registered office at G27 Amber Court William Armstrong Drive NE4 7YA ("Business" "Company," "we," "us," or "our"), and the client ("Client," "you," or "your") in relation to the video production and/or podcast services/social media services provided by the Company. By engaging our services, you agree to be bound by these Terms.

1. Services

1.1 Deep Space Media Limited agrees to provide video production and/or photography and/or social media services as described in the project proposal/quote as agreed upon by both parties.

1.2 Any changes or additions to the agreed-upon services must be mutually agreed upon in writing by both parties.

1.3 Deep Space Media Limited may use freelancers for projects from time to time. Both parties agree to this agreement.

1.4 Optional NDA’s can be signed and agreed upon subject to the terms and conditions from all parties. 

1.5 We allow for two rounds of amendments per video. Any additional work requested after a video has been signed off will be billed at £75 per hour. Alternatively, a new project can be initiated with a separate quote and invoice for the work.

1.6 We work within specified timeframes and aim to deliver projects by an agreed-upon date with the client. While we strive to meet all deadlines, timely feedback and approvals from the client are essential to ensure smooth progress and on-time completion.

1.7 Event production, AV and Live streaming quotes are dealt with on a case by case basis and have a different set of terms and conditions subject to client requirements and deliverables.

2. Payment

2.1 The Client agrees to pay our company the agreed-upon fees for the services as outlined in the project proposal or agreement/quote.

2.1.1 Projects that are short notice and require additional crew will have to pay the invoice in full.

2.2 Payment terms to UK-based companies are 50% upfront, 50% upon completion. (subject to project) Late payments will be subject to interest charges. This is reviewed on a case-by-case basis per project. In the event of AV production all payments must be made 14 days prior to the event start date.

2.3 Final payment is to be made 7 days after completion and sign off of work. (related to all projects)

2.4 Subject to the project - Expenses will be agreed upon and paid for by the Client if a project is outside of a 50-mile radius of our business premises. This includes (Accommodation, Fuel/Transportation, and Food). 

2.5 Payments are non-refundable. Credit can be applied on a case by case basis at Deep Space Medias Limited discretion.

3. Intellectual Property

3.1 All intellectual property rights, including copyrights of final video/ content produced by the Company shall belong to the client upon full payment.

3.2 Deep Space Media retains the right to use the produced content for promotional purposes, unless otherwise agreed in writing with the Client.

4. Confidentiality

4.1 Both parties agree to keep confidential any information, including but not limited to business strategies, trade secrets, and project details, disclosed during the course of the engagement.

5. Termination

5.1 Either party may terminate the engagement with written notice if the other party breaches a material term of these Terms.

5.2 In the event of termination, the Client shall pay for any services rendered up to the date of termination.

6. Liability

6.1 Deep Space Media Limited shall not be liable for any indirect, consequential, or incidental damages arising out of the provision of services.

6.2 The total liability of the Company, whether in contract, tort, or otherwise, shall be limited to the total fees paid by the Client for the services.

6. Governing Law and Jurisdiction

6.4 These Terms shall be governed by and construed in accordance with the laws of England and Wales.

6.5 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.

8. Miscellaneous

7.1 These Terms constitute the entire agreement between the parties and supersede any prior agreements or understanding.

7.2 No waiver of any provision of these Terms shall be effective unless in writing and signed by both parties (email confirmation and acknowledgment of agreement suffices).

7.3 Our company operates under a no-refund policy. Due to the bespoke nature of our services and the resources dedicated to your project from the start.

7.4 By engaging in our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Deep Space Media Limited

hello@deepspacemedia.co.uk

24/01/2025